Privacy Policy

Effective Date: 08/20/2025

Commercial Laundry Repair (“we,” “our,” or “us”) respects your privacy and is committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or contact us.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and any details you provide when you fill out our contact forms, request service, or make an inquiry.

• Payment Information: If you purchase products (such as soap dish placards), payment details are processed securely through Wix and our payment partners. We do not store your full payment information.

• Technical Information: Website usage data such as IP address, browser type, and pages visited, collected automatically through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

• Respond to service requests and inquiries

• Provide quotes, repairs, or installation services

• Process and deliver product orders

• Improve our website’s performance and customer experience

• Comply with legal or regulatory requirements

3. How We Share Information

We do not sell or rent your personal information. We may share information only with:

• Service providers: (e.g., Wix, payment processors, email providers) to operate our website and fulfill services

• Legal authorities: if required to comply with law, regulation, or legal process

4. Cookies and Tracking

Our website may use cookies and similar technologies to improve site functionality and analyze usage. You can control cookies through your browser settings.

5. Data Security

We take reasonable measures to protect your information. However, no website or transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights to:

• Access, update, or delete your personal data

• Opt out of marketing emails

• Request details about how your data is used

To exercise these rights, please contact us at:
📧 [Insert Your Business Email]

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top indicates the latest revision.

9. Contact Us

If you have questions about this Privacy Policy, please submit a request on our "Contact Us" form.

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Terms of Service

Effective Date: 08/20/2025

Welcome to Commercial Laundry Repair (“we,” “our,” or “us”). By accessing or using our website and services, you agree to the following Terms of Service. Please read them carefully.

1. Services Provided

We offer commercial laundry equipment repair, installation, preventative maintenance, and related services. We may also sell products, such as soap dish placards and other laundry accessories.

2. Use of Our Website

• You agree to use this website only for lawful purposes.

• You may not attempt to disrupt, hack, or misuse the site in any way.

• Content on this site (text, images, product designs) is the property of Commercial Laundry Repair and may not be copied or reproduced without permission.

3. Quotes, Invoices, and Payments

• Service quotes provided are estimates and may change based on actual work performed.

• Payments for products or services are due as outlined on your invoice.

• For online purchases, payments are processed securely through Wix and our payment partners.

4. Refunds and Cancellations

• Services: Once service work begins, payments are generally non-refundable unless otherwise agreed.

• Products: If you purchase a physical product, returns may be accepted within [X days—insert your policy, e.g., 14 days] if the product is unused and in original condition. Return shipping costs are the responsibility of the buyer unless the product is defective.

5. Limitation of Liability

• We are not responsible for damages arising from misuse of equipment or products after service or installation.

• Our liability is limited to the amount paid for the specific service or product in question.

6. Scheduling and Service Access

• Customers are responsible for providing safe and timely access to equipment and locations where service is to be performed.

• Missed or rescheduled appointments may be subject to a service fee.

7. Third-Party Services

We may use third-party tools (e.g., Wix, Stripe, PayPal, shipping providers). We are not responsible for issues arising from their platforms, though we work to ensure smooth operation.

8. Changes to Terms

We may update these Terms from time to time. Continued use of our website and services constitutes acceptance of the updated Terms.

9. Contact Us

For questions about these Terms, please submit a request on our "Contact Us" form.